What are the New Copilot Offers for Cloud Solutions?

Copilot for Sales and Copilot for Service will be available through Cloud solution providers starting March 1, 2024, while Copilot for Microsoft 365 [EDU] will be accessible to EDU customers.

What are the implications of these new offerings for Cloud solution provider partners?

Copilot for Sales and Copilot for Service are offerings provided by Cloud solution provider partners, enabling transactions within the framework of the new commercial experience (NCE). These offerings are designed to help businesses optimize their sales and services by leveraging AI (Artificial Intelligence) technologies. They are offered as standalone add-on modules and also include Copilot for Microsoft 365, providing deeper integration with Microsoft’s productivity and collaboration tools. These solutions aim to improve the efficiency of sales processes and customer service, while offering an optimized user experience.

Copilot for Sales and Copilot for Service: Available for Cloud Solution Provider Partners

Starting March 1, 2024, Copilot for Sales and Copilot for Service will be accessible to Cloud solution provider partners via the new commercial experience (NCE). These add-on modules can be purchased individually and also include Copilot for Microsoft 365.

Prerequisites and Purchase Details

The prerequisites for Copilot for Sales and Copilot for Service are the same as those for Copilot for Microsoft 365. No minimum license purchase requirement is mandated, but customers must hold a license corresponding to one of the required base SKU references.

Copilot for Microsoft 365 [EDU]

In addition to the EES (Enrollment for Education Solutions) offer, Copilot for Microsoft 365 will be available to Education service customers via Cloud solution provider partners. This offer will be billed at $30 per user per month, with no minimum order size.

Opportunities for Cloud Solution Provider Partners

Copilot for Sales, Copilot for Service, and Copilot for Microsoft 365 offer significant opportunities for Cloud solution provider partners. They enable guiding each client towards optimal use of AI, regardless of their size.

With the introduction of Copilot for Sales, Copilot for Service, and Copilot for Microsoft 365, Cloud solution provider partners have new tools to strengthen their offerings and help their clients fully leverage technology. These offerings pave the way for new business opportunities and a better utilization of AI across various sectors.